About us

Founded in 2014 Rito is an online shop selling yarn and hobby products. Our office and warehouse are based on Gyrovej, Skive, Denmark. Our working team consists of 20 full-time employees. On the side, we have many skilled freelancers and young employees working for us on a daily basis. Many of our employees are passionate knitters and crocheters combined with the experience of running a webshop.

We have the best knowledge to run a serious and secure online shop. The expertise is combined with many years of experience and passion for knitting, crocheting and hobby. The associates work as a strong team always ready to provide our customers with the best service. We try to answer all the questions you may have regarding yarn, patterns or our webshop.

As an online shop we have the following work philosophy: 

  1. The best customer experience and service is important every time (Check our Trustpilot-score)
  2. We want to sell the cheapest products online (We have price match guarantee)
  3. The delivery must reach our customers at the promised delivery time.

Explore our big assortment of cheap yarn, knitting needles, crochet hooks, patterns, or accessories for knitting and crocheting. You are welcome to follow us on Facebook here.

Head Office Contact

Contact us on telephone (+44 8455 282999) and by email (Contact us here).

Returns, refunds and delivery 

For returns, our address is below together with our normal opening hours. there is no sale from the address. At Rito, we have 365 days returns.  If the product is intact and unused, not smelling of smoke, cooking fumes, or has been exposed to moisture you can return the product. Read more information on our 365 days returns policy here. 

RITO
5 Station Court
Station Lane
Hethersett NR9 3AY
UK

Normal opening hours - working days only:

Monday 7am-3pm
Tuesday 7am-3pm
Wednesday 7am-3pm
Thursday 7am-3pm
Friday 7am-3pm

 

 

Staff

Check out our staff and team below.

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    Dennis Drejer

    Owner, IT & Marketing
  •  

    Morten Riisgaard

    Office Manager
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    Lone Drejer

    Administration
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    Mathias Andersen

    IT & Development
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    Rasmus Dehn Andersen

    IT & Development
  • andreas-kretzschmer.jpg

    Andreas Kretzschmer

    Buyer
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    Helene Kristensen

    Buyer
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    Vicki Svingholm Drejer

    Administration & Marketing
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    Simon Bilstrup

    Marketing
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    Kasper Ostenfeldt Toxvig

    Marketing
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    Dennis Falkenberg

    Marketing
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    Camilla Sevelsted

    Customer Service
  •  
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    Kathrine Mejlhede

    Customer Service
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    Kirstine Kanstrup

    Customer Service
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    Tove Mølby

    Customer Service
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    Martin Torpdahl Sørensen

    Warehouse
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    Jakob Nielsen

    Warehouse
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    Peter Andersen

    Warehouse
  • christian-damgaard-laursen.jpg

    Christian Damgaard Laursen

    Photographer

 

 

Warehouse and office

Here's a few pictures from our Danish Warehouse and office.